FREQUENTLY ASKED QUESTIONS

Subscriptions

How do I start my Greenheart subscription?
It's simple! Shop your favorite juices and milks as you usually would, but be sure to check the 'Weekly Subscription' option when adding each item to your cart. If you haven't already created an account, you'll be prompted to do so at checkout. The minimum order to start a subscription is 4 bottles, and delivery is free!

How often will I receive my subscription order?  
You'll receive your order on the same day each week. To check which day we deliver to your area, put your postcode into our zip code validator.

Can I change my order once I've started a subscription?
Yes! You are able to update your order as frequently as you like. To do so, sign into your account on our website. Just be sure to make any updates at least 24 hours before your next scheduled delivery.

How do I redeem a discount?
Once you've added all items to your cart, head to the checkout page. On the righthand side you'll see an option to add a discount code. Enter your code into this box to redeem!

 

How does the $20 welcome offer work?
Enter your discount code at checkout. The offer is for $10 off each week for your first two weeks when you start a subscription. This is valid for new subscribers only and cannot be combined with any other offer.

Recycling

Do you recycle Greenheart Bottles?
We do our part to help the planet by recycling in our shops! Feel free to recycle your bottles at home as we do not have a way to sanitize and reuse the bottles at this time.

Delivery

What do I do with the cooler you delivered the juices in?
You can either hold onto the bag for your next home delivery or return it to one of our shops or farmers markets. When you’re scheduled for another delivery, just leave your bag out, we’ll pick it up and replace it with one filled with your fresh juice.

 

What is the delivery fee?
Free! We just require a 4 bottle minimum purchase.

 

Where do you deliver?
We currently offer free home delivery across Northern Virginia and Washington, D.C. Check our zip code validator to see if we deliver to your specific area.

I don’t live in the DMV, can you ship Greenheart products across the U.S.?
Most of our products are not suitable for shipping but we can ship you some of our amazing granola!

Products

Are Greenheart products organic?
We are not USDA-certified organic, but we are very focused on sourcing seasonal, Non-GMO produce grown at local farms in the Northern Virginia area that use organic methods or even better, regenerative agriculture practices. Our biggest relationship is with Willowsford Farm, a USDA-certified organic farm in Aldie, VA. We also source from Old Apple Valley Farms, A Farm Less Ordinary and Gathering Springs to name a few.

 

Are products gluten, dairy, and / or nut-free?
All of our products are gluten and dairy free. Our nut milks, smoothies, bowls, granola, and some food items contain nuts, however you can ask one of our shop team members to advise you on nut-free alternatives. We have seeded granola and can swap almond or cashew butter out for hemp or chia seeds. We do use a large quantity of nuts in our shops and cannot guarantee that cross contamination won’t happen.

 

How long is my juice good for?
Our juice is best consumed within 5 days of its production. We offer a suggested drink by date on all of our bottle labels.

 

Can I call in an order ahead of time?
Yes! We are happy to make your smoothie or bowl ahead of time. If you’d like us to set aside juice or milk we require payment over the phone to reserve your item(s).

 

How many calories are in the juices and milks?
Our juices range from 75-250 calories. Our milks range from 200-250 calories.

 

Where can I find your products?
We currently have 3 locations in Northern Virginia (Leesburg, Middleburg, and Aldie) with more locations in the DMV to come! You can also find us at the Falls Church, Leesburg and Vienna Farmers Markets during season.

Cleanses

What are the benefits of a juice cleanse?
Our signature juice cleanse is a great jumpstart to a healthy lifestyle. Whether you’re looking to improve your overall gut health, obtain clearer skin, or help in weight loss, our cleanse will help you along in your health journey.

 

Should I do a 1, 2, or 3-Day Juice Cleanse?
This is a very personal choice— If it is your first time doing a juice cleanse start with a 2-Day Cleanse. We encourage the 3-day cleanse for maximum results, but do what works best for you and your lifestyle!

 

What should I do in preparation before I start a cleanse?
Transitioning into the cleanse will be easier on your body if you practice healthy eating and drink a juice a day leading up to your cleanse. We also suggest cutting out caffeine, fried foods and alcohol two days ahead of your desired start date.

 

What order should I drink bottles in?
To maximize the effects of the juices and nut milk we recommend the following order:

  1. MJ
  2. Liquid Gold
  3. The Rooster
  4. Naked Roots
  5. MJ
  6. Chai

 

When should I consume each bottle throughout the cleanse?
Depending on when you start your day we suggest starting your first juice around breakfast time and then spacing the remaining bottles out every 2-3 hours. You can either drink the bottle in one sitting or sip it over time.

 

Can I exercise while I’m on the cleanse?
Light exercise should be fine while on our cleanse. Just be sure to listen to your body and do what’s best for you.

 

Can I consume food while I’m on the cleanse?
To maximize the benefits of the cleanse, we recommend only consuming our suggested juices and nut milk. However, do what works for your lifestyle! If you feel like you need to consume solid food along with the juices, it’s ideal to pair with fresh vegetables and salads.

 

Can I drink caffeine while I’m on the cleanse?
It is best not to consume caffeine during the cleanse. You can have herbal teas and as much water as your heart desires. Loading up on water in between each juice will help flush the toxins and also minimize those “detox” headaches.

 

Are cleanses safe for pregnancy or breastfeeding?
We recommend consulting a healthcare provider to see if a cleanse is right for you during pregnancy or breastfeeding.